Frequently Asked Questions

We offer a full range of premium salon services — haircuts & styling, balayage & hair colouring, keratin & smoothing treatments, facials, clean-ups, nail art, gel & acrylic extensions, waxing, threading, head & body massages, and bridal packages. Both Her and Him menus are available.

All prices listed on our menu are exclusive of GST. A 5% GST is applicable on all services and will be added to your final bill.

Duration depends on the service. A basic haircut takes 30–45 minutes. Hair colouring or balayage can take 2–3 hours. Facials typically take 45–60 minutes. Nail art and extensions take 60–90 minutes. We always recommend booking extra buffer time for combo services.

Yes! We offer customised bridal and party makeover packages covering hair styling, makeup, skin treatments and nail art. Please call or WhatsApp us at +91 86183 29463 to discuss your requirements and get a custom quote.

Our 3+1 Free offer means when you book 3 sessions of the same service (e.g., L'Oréal Hair Spa, Facial, Manicure or Pedicure), the 4th session is complimentary. This is our way of rewarding regular clients.

You can book online directly on our website by clicking "Book Now" — fill in your name, phone, service and preferred time and we'll confirm via WhatsApp within 30 minutes. You can also call us at +91 86183 29463 or message us on WhatsApp.

Yes, walk-ins are welcome! However, we recommend booking in advance to avoid waiting, especially on weekends and evenings when we tend to be fully booked.

We are open every day from 10:00 AM to 8:00 PM, including Sundays and public holidays.

Yes. Please inform us at least 2 hours before your scheduled appointment if you need to cancel or reschedule. You can call or WhatsApp us at +91 86183 29463. Last-minute no-shows may affect future booking priority.

Yes, street parking is available on Holiday Village Road. We are located above Market Fresh supermarket in Mallasandra, which also has parking nearby.

We use only premium international brands including L'Oréal Professionnel, Schwarzkopf, QOD, and Foot Logix. For skincare and facials we use O3+ and other dermatologically tested products. All our colour and chemical services offer both ammonia and ammonia-free options.

Yes. We offer ammonia-free colouring, organic and natural treatment options, and hypoallergenic alternatives. If you have a known allergy or sensitivity, please inform our stylist before the service and we will recommend the safest option for you.

We strongly recommend a patch test 24–48 hours before any chemical colouring service, especially if it is your first time colouring your hair or switching brands. Please let us know when booking so we can arrange this.

Absolutely. We follow strict hygiene protocols — all tools are sterilised between clients, disposable items are used wherever applicable (waxing strips, nail files), and the salon is cleaned and sanitised throughout the day. Your safety and comfort are our priority.

We accept cash, all UPI apps (Google Pay, PhonePe, Paytm), credit cards and debit cards. We do not charge any additional fee for card payments.